NetApp

COMIT provides expert services for the entire IT life-cycle and use industry-leading NetApp technology and partner-branded services certified by NetApp.

Support Services Certified Partner 

  • Differentiate service offerings, with NetApp support, service delivery, best practices and tools - including a custom web portal and real-time access to software updates and configuration tools.
  • Improved customer satisfaction, with a faster support case solution with higher priority routing and escalation to NetApp Tier 3 technical support.
  • Accelerated customer success, leverage NetApp enablement resources

Case Study

Bank of Cyprus Ready for Digitization and the Cloud: 24/7 Uptime and Flexibility at Less Cost with NetApp

Certifications

  • ONTAP Support and professional services certified
  • ONTAP MetroCluster Implementation and support services certified
  • FAS Field Support services certified
  • NetApp E-Series Support and professional services certified
  • NetApp HCI Implementation and support services certified
  • NetApp SolidFire Implementation and support services certified

Description of our certifications and services

  • (NAHSE) have demonstrated the application of basic/advanced knowledge and skills required to identify, isolate and correct issues related to hardware and down storage systems. (NCSE ONTAP Specialist) have proven skills in troubleshooting, analyzing, and remediating NetApp® Data ONTAP Storage Systems
  • (NAMIE) have demonstrated the application of knowledge and skills required to identify, resolve and support issues related to a MetroCluster installation.
  • (NCSIE) have proven skills in performing ONTAP® installation services, adhering to NetApp® quality standards, and using NetApp best practices.
  • (NCDA) have proven skills in performing in-depth support, administrative functions, and performance management for NetApp® data storage controllers running the ONTAP® operating system in NFS and Windows® (CIFS) multiprotocol environments. They are able to implement high-availability controller configurations. They also have detailed knowledge of SnapMirror®, SnapRestore®, and SnapVault® technologies, which they use to manage and protect mission-critical data.
  • (NASSE) have demonstrated the application of knowledge and skills required to identify, isolate and correct issues related to a SolidFire solution.
  • (NASIDE) have knowledge, skills and abilities around installing and deploying a SolidFire solution.
  • (NCSE) have proven skills in on-site and remote support, general troubleshooting and root cause isolation, hardware replacement, documentation, node configuration, and software and firmware upgrades for NetApp® data storage systems running the Data ONTAP® operating system in NFS and Windows® (CIFS) multiprotocol environments.
  • (NCSIE SAN ONTAP) SAN Specialists have proven skills planning, implementing, integrating, and troubleshooting ONTAP SAN, FC switched fabric's and Ethernet iSCSI/FCoE solutions, and different operating systems (Windows, LINUX, ESX, UNIX) and applications. They have planned, implemented, and validated end-to-end SAN solutions for customers in FC and iSCSI environments. They likely have implemented SAN within virtualized environments and/or clustered environments.